Summary
An experienced web/product designer and seasoned developer specializing in seamless, user-centric solutions. As a deaf professional, my unique perspective enhances my ability to bring both empathy and precision to my work. I thrive in collaborative environments, whether online and am passionate about creating designs that drive user satisfaction and organizational success.
Work Experience
Podro | Product Designer
hybrid - Aug 2024-persent
start from an online store builder platform that simplifies creating online shops, managing orders, and connecting to payment gateways.
Product design and research focus at Podro includes:
Redesigned Padro Explorer redirect, increasing seller success rate from ~20% to ~60%.
Designed the Smart Direct experience, enabling Instagram connection and activation of multiple sales features.
Led key seller experiences from problem discovery to post-launch optimization, improving usability and flow efficiency.
Simplified seller onboarding by adding dedicated store numbers and dynamic categories, improving activation rate by ~20–75%.
Made data-driven decisions to introduce new features and reduce user-facing errors by ~25–45%.
Designed user experiences for AI-powered features, focusing on clarity, trust, and real seller adoption.
Portfolio: panel.podro.shop , Podro.Shop
hybrid - Jun 2022-Mar 2024 . 1 yr 9 mos
Developed a no code, low code framework that empowers non developers to create, host, and scale applications seamlessly, resulting in a 50% increase in user engagement and a 60% reduction in project timelines.
UI/UX design and research focus at Quarkino includes:
Led a hybrid team with effective communication tools (Skype, Rocket), improving design feedback loops by 50% and accelerating project completion by 25%.
Designed minimalist, user-friendly websites (Quarkino, Shaterman).
Developed responsive websites and mobile apps.
Integrated features like online support, contact options, and AI chat.
Created design tokens for faster development and consistent design.
Managed time effectively and conducted detailed research.
Portfolio: quarkino.yasna.live
On Site - Mar 2022-Jun 2022 . 4 mos
The largest IT medical agency in the Middle East, specializing in branding healthcare professionals and promoting medical services, with over 180 experts and 15 years of experience.
Began as a UI designer after experience in graphic design:
Initially focused on designing website banners for medical professionals, with a strong emphasis on visual design.
Self-taught alongside team designers to develop user-friendly website layouts.
Implemented information architecture to organize the data of medical experts effectively.
Emphasized collaboration, critical thinking, and empathy to improve website quality and efficiency.
Improved accessibility on medical websites by designing online features and messaging options to facilitate easier patient booking, a key achievement.
hybrid - Jun 2020-Feb 2022 . 2 yr
Them provides transparent and accurate information, acting as a gateway to truth in the media landscape.
Designed posts and stories for various social media networks, as well as banners for a news website. Specifically:
Designed website banners for medical professionals with a focus on visual impact.
Developed user-friendly website layouts through self-learning and collaboration.
Organized medical expert data using effective information architecture.
Enhanced accessibility with online features and messaging options streamlines patient booking.
Applied critical thinking, empathy, and teamwork to improve website quality and efficiency.
Arshadan Publication | Website Operator
hybrid - Jun 2015-Mar 2020 . 5 yr
Served as a support specialist and site operator, managing daily interactions with over 50 clients, ensuring prompt resolution of inquiries, and contributing to improved customer satisfaction and operational success. Enhanced communication and problem-solving skills through effective client engagement.
Aftab company | PHP Programmer
On Site - Apr 2013-Mar 2014 . 1 yr
Early in the career as a PHP programmer, designed an educational website with a comprehensive library for mathematics and language learning, refining skills in user-centric design and web development.
Education
University of Shomal | M.S, Artificial intelligence . 2016-2018
Thesis Title: "A Practical Solution for Modeling User Emotions in Collaborative Recommender Systems."
Specialized in developing and optimizing recommender systems using collaborative filtering techniques and machine learning.
Focused on emotion modeling to enhance system accuracy and user satisfaction.
Notable coursework: Machine Learning, Data Mining, and MATLAB Programming.
Achieved a GPA of 3.75/4.00 for thesis defense.
University of Shomal | B.S, Computer Software Engineering . 2012-2014
University of Alzahra Babol | Associate's Degree, Computer Engineering. 2010-2012
Contact
Phone: +989117873426 (WhatsApp Or Telegram / Deaf)
Linkedin:
Tools
Figma
Adobe XD
Adobe Photoshop
Adobe Indesign
Notion
Trello
Flowmapp
Figjam
Miro
Sketch
Jira
Invision
Adobe illustrator
Technical Skills
Prototyping
Wireframing
Design System
Google Analytics
Metabase
User Flows
Microsoft Clarity
User Research
Usabiliting Testing
UX/UI Design
Product Design
Soft Skills
Problem Solving
Collaboration
Empathy
Adaptability
Active Listening
Team communication
Time management
Self-Motivation
Critical Thinking
Conflict Resolution
Certificates
DeXign Academy | User Interface Design
Coursera | Visual Elemnts of User interface Design
Coursera | Foundations of User Experience (UX) Design
Language
Persian . Native
English . Working proficiency
Arabic . Basic
German . Beginner